FAQ - Frequently asked questions

Our toilet partitions and partition systems are made from high-quality, durable and easy-care materials such as glass (ESG/VSG), HPL (high-pressure laminate), or wood-based panels. This enables us to perfectly equip both dry and wet rooms.

The size of a toilet cubicle depends on various factors. The area of application and applicable standards are the primary deciding factors. In existing buildings, the   available space plays a decisive role in the planning process. The frequency of use of the sanitary facilities and the provision of toilet cubicles with integrated changing areas or for people with disabilities must also be taken into account when planning the size of the toilet cubicle

The following standard dimensions are recommended in Germany for public or commercial sanitary facilities:

• Minimum height of toilet cubicle: 190 cm
• Minimum width of toilet cubicle: 85 cm
• Minimum area of toilet cubcle: ca. 1,25 m²
• Depth of movement in front of the toilet cubicle: mindestens 75 cm
• Other dimensions: 100 × 110 cm 

Barrier-free toilet cubicles in accordance with DIN 18040

• Minimum dimension: 1,50 × 1,50 m (for wheelchair users)
• Door width: min. 90 cm, outward opening
• Grab bars: on both sides next to the toilet
• Turning circle: sufficient space for a wheelchair to turn (minimum diameter of 1.50 m)

Toilet partitions made of wood-based panels or chipboard composite panels are ideal for rooms that are kept dry.

The following toilet partitions from our range are perfect for dry rooms:

• VENTO 
• VITRUM II
• VITRUM III
• SVF30/S ALTUS
• SVF30/S ALTUS BLACKLINE
• SVF30 JUMP
• SVF30
• SV30
• EF-3 ALTUS Look&Wave
• EF-3 Look&Wave
• SVF30 Look&Wave

Areas of application: Schools, universities, hotels, restaurants, office buildings, commercial buildings, doctors' offices, clubhouses.

However, structures made of glass, HPL, or sheet steel can also be ideally installed in dry rooms.

For wet rooms, such as those found in swimming pools, spas, thermal baths, hotels, or campsites, toilet partitions and partition systems made of glass, HPL, or sheet steel are the right choice.

The following toilet partitions are perfect for wet rooms:

• VENTO
• VITRUM II
• VITRUM III
• EF-3 ALTUS
• EF-3 ALTUS BLACKLINE
• EF-3 JUMP
• EF-3
• EF-3H
• VK13 JUMP
• VK13
• VK13H
• PUP40 ALTUS
• PUP40
• PUP30 JUMP
• PUP30

Areas of application: Thermal baths, swimming pools, spas, wellness facilities, campsites, sports halls.

Yes, we offer special solutions for wet rooms, e.g., swimming pools, campsites, or sports halls.

Yes. Schäfer Trennwandsysteme offers child-friendly partitions with reduced height, rounded edges, and colorful designs. These partitions have been tested and certified by TÜV Nord and comply with the requirements of the Product Safety Act (ProdSG) § 21, registration no. 44 329 14148803. To the toilet partitions for kindergartens 

Our products are manufactured in Germany at our company headquarters in 56593 Horhausen. Find out more

Yes. For example, we offer toilet partitions, changing cubicles, and wheelchair-accessible lockers in accordance with DIN 18040 for accessible construction. Click here for accessible products

Yes. At Schäfer Trennwandsysteme, we offer robust toilet partitions with reinforced fittings and impact-resistant surfaces for high-traffic areas.

Glass not only creates a special, high-quality ambience, it is also ideal for creating robust, durable, and vandal-proof structures. Its exceptionally high scratch resistance speaks for itself. Stains from ballpoint pens, felt-tip pens, or spray paint are easy to remove.

The good impression and exclusivity are maintained in the long term and there are no costs for costly repairs and special cleaning. With TÜV-certified quality, you are also on the safe side. We only use single-pane safety glass (ESG-H) and laminated safety glass (VSG).

The VK13, EF-3, VENTO, VTIRUM III and VITRUM II system types are completely waterproof and therefore perfectly suited for use in wet areas such as swimming pools, spas in hotels, or campsites.

Toilet partitions made from solid HPL core panels are perfect for dry rooms and wet areas such as swimming pools, thermal baths, and spas. But also for campsites and schools. Solid core HPL panels are completely waterproof. Toilet partitions made of chipboard composite panels are ideal for installation in dry rooms such as office buildings, commercial buildings, doctors' offices, sports centers, etc.

Floor-to-ceiling toilet partitions guarantee maximum privacy for toilet users and meet the desire of many visitors to public and semi-public sanitary facilities for a private area. Doors, walls, and partitions are closed from floor to ceiling. Users have their own enclosed area to themselves.

Floor-to-ceiling toilet partitions:

• EF-3 ALTUS LOOK&WAVE: non-contact toilet door
• VENTO: sanitary cubicle made of glass
• EF-3 ALTUS BLACKLINE: made of HPL, all-black design
• EF-3 ALTUS: sanitary cubicle made of HPL
• SVFG40 ALTUS BLACKLINE: made of chipboard, all-black design
• SVFG40 ALTUS: made of chipboard
• SVF30/S ALTUS: made of chipboard, entry-level model

HPL panels for toilet partitions are very robust, scratch-resistant and waterproof. Glass is extremely hygienic and vandal-proof. It offers a high-quality, modern design. Both materials can be customized with individual motif prints.

Yes. We are happy to supply special colors for panel finishes and ABS edges, as well as profiles in all RAL colors and special fittings, according to your requirements!

Yes, we would be happy to send you a color chart that matches the desired system type. 

Yes, we offer customized solutions in terms of size, colors and accessories. At Schäfer Trennwandsysteme, we specialize in the custom manufacture of partition wall systems. Our products are manufactured to customer specifications. “Can't be done” is not in our vocabulary. Our development department takes on every installation situation to find the perfect solution for your construction project. Get in touch with us!

No, there are no minimum order quantities. We manufacture both individual systems and large-scale projects.

Once we receive your request, we will prepare a customized quote tailored to your requirements. Once you place your order, one of our factory representatives operating throughout Germany will contact you to take measurements on site. We will then prepare a technical drawing of the toilet partition system. Once you approve the drawing, we will start production. Installation will then be carried out by our specialist staff or by your own specialists.

Of course. To ensure that the room concept is harmonious and perfectly coordinated, we offer interior design from a single source. Lockers, changing rooms, lockers, helmet lockers, and storage systems—all customized to the customer's requirements in terms of form, color, and material. We also manufacture matching benches and stools to order. We also create hair dryer and washing stations according to customer requirements and in line with the room concept.

Installation can be carried out by our trained team or by your own specialists. We provide detailed installation instructions.

All technical information is available for download on our website or can be requested directly from us.

Flush-mounted toilet partitions have fronts that are aligned without any protruding profiles. This not only creates an attractive, uniform appearance, but also makes cleaning much easier.

We recommend: centered between the urinals, with the top edge of the privacy screen at approx. 1,400 mm. If possible, the round plates should be arranged so that they sit on a tile joint. This reduces the risk of tile breakage and contributes to a more attractive appearance. Particular attention must be paid to structural conditions (tile mirrors, tile joints, upper edges of partition walls, etc.). to the privacy screens

Depending on the type of system, heights of up to 2750 mm are possible without an attachment. Even greater heights can be achieved with an attachment. Please ask our sales advisors for the possible dimensions for your desired system type. You can reach our colleagues by phone at: 02687 – 9151 0 or by email at: info@schaefer-tws.de

Delivery time is usually 6 – 8 weeks, depending on the product, scope of delivery, and workload.

Yes. At Schäfer Trennwandsysteme, we offer our customers a professional measurement and installation service for toilet partitions and partition systems. With our “including delivery and installation” service, the on-site measurement of the partition system is included in the price.

All our toilet partitions comply with the relevant DIN standards, e.g. DIN 13869 for partitions in sanitary rooms.

Our reception team, internal sales team, and our colleagues in the external sales team can be reached by phone or email. 

Your direct contact to us:
Tel.: 02687 – 91 51 0
E-Mail: info@schaefer-tws.de

to the contact form

As our products are customized to each customer, prices are calculated on an individual basis. We would be happy to provide you with a personal, non-binding and free quote.

With mild cleaning agents and a soft cloth. Do not use abrasive or acidic agents. There are separate care instructions for each type of system and the corresponding materials used in our download portal.

Yes, upon request, our expert consultants will visit the customer on site and assist with planning and selection. The appropriate regional contact person can be found quickly and easily using our sales partner search. Your quick contact to us

Yes, we offer partitions with enhanced fire protection properties in accordance with DIN EN 13501-1. These are designed in accordance with fire class B1 and are flame-retardant due to their construction. These toilet partitions are ideal for public buildings with increased to strict fire protection requirements. 

Overview:

• Material: Flame-retardant, HPL or chipboard in accordance with fire class B1
• Fire protection classification: B1, DIN EN 1350-1
• Area of application: Buildings with increased to strict fire protection requirements

Sanitary accessories such as door handle sets, privacy screens, hooks, buffers, brush sets, and many other accessories can be purchased quickly.

Toilet partitions, lockers, changing cubicles, and shelving and storage systems are custom-made and require a certain amount of processing and production time.

Contact us: The easiest way to send your request is by email to kundenservice@schaefer-tws.de or use our contact form on the website. 

Important information: Please provide the following details so that our team can help you quickly:

• Order number or construction project
• A brief description of the defect or problem
• Relevant photos or videos for illustration
• Your contact details (name, company, phone number, email)

Indicate urgency: If it is safety-related or time-critical (e.g., functional failure in consistent use), please indicate this clearly in the subject line or in the text.

Confirmation and processing: After we receive your report, you will receive a confirmation email with an estimated processing time. A service team member will contact you within 1–2 business days.

Next steps: Depending on the problem, our technician may send remote diagnostic steps, request further information, or arrange an on-site appointment. If possible, please indicate your availability for appointments.

Warranty and scope of service: Please check your warranty conditions. In many cases, the service covers defects that have arisen through normal use. We will inform you transparently about costs if additional services outside the warranty are required.

Data protection: Do not share any sensitive personal information beyond the necessary contact details. We will use your information solely for the purpose of resolving the reported issue.