FAQ - Frequently asked questions

Last update: 2025-11-11

Support & Service

Consulting, project support, contact persons, spare parts, care and maintenance

Our reception team, internal sales team, and our colleagues in the external sales team can be reached by phone or email. 

Your direct contact to us:
Tel.: 02687 – 91 51 0
E-Mail: info@schaefer-tws.de

to the contact form

Yes, upon request, our expert consultants will visit the customer on site and assist with planning and selection. The appropriate regional contact person can be found quickly and easily using our sales partner search. Your quick contact to us

German Innovation Award Winner 2022
German Design Award Winner 2025
ICONIC Award Winner 2021 - Innovative Interior
FSC Furniture Award Winner 2021
reddot winner 2021
Made in germany
FSC certified
PEFC certified